1. Who We Are
Our website address is: https://customtouchoutdoors.com/.
At Custom Touch Outdoors, we provide landscaping and outdoor living services to our customers. This Privacy Policy explains our information practices, the types of information we collect, how we use and share that information, and your options regarding your personal data.
2. Transparency/Notice
The types of personal information we collect and our privacy practices depend on whether you are a customer, user, or visitor (collectively referred to as "Individuals") and the requirements of applicable law.
3. Communications with Us
We may collect personal information such as your email address, phone number, or mailing address when you request information about our services, request customer support, or communicate with us.
4. Surveys
We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information, which could include personal details.
5. Posting
If you provide content on our forums, blogs, or social media pages, that content is considered public and is not subject to privacy protections.
6. Chat/Messaging
Personal information disclosed during chats or messages with Custom Touch Outdoors representatives may be collected.
7. Automatic Data Collection
We may collect certain information automatically when you use our website, such as your IP address, browser details, device information, and more. This information helps us understand how you use our services.
8. Information from Other Sources
We may obtain information about you from other sources, including third-party services, to supplement what you provide and improve our services.
9. Personal Information We Collect and How We Use It
We use the personal information collected to:
Measure interest and engagement with our site and services. Conduct research and development to improve our offerings. Ensure internal quality control. Verify individual identities. Process financial information and payment methods for services purchased. Prevent potentially prohibited or illegal activities. Enforce our terms and conditions.
We may also use your information to provide you with materials about offers, products, and services that might interest you. You can opt out of marketing communications at any time.
10. Direct Mail, Email, and Telemarketing
Individuals who provide us with personal information may receive periodic emails, newsletters, mailings, or phone calls from us with information on Custom Touch Outdoors’s services or special offers we believe may interest you. You can decline these communications at any time by following the instructions in Section 12.
11. Sharing Content with Friends or Colleagues
Custom Touch Outdoors’s website may offer tools for sharing content with friends or colleagues. If you use our referral services to share content, any personal information provided for the friend or colleague will only be used to send the requested content.
12. Cookies
If you leave a comment on our site, you may opt to save your name, email, and website in cookies for convenience. We use cookies for login functionality, display preferences, and session management. Cookies may also be set for users who log in, lasting for a specific period depending on the function (e.g., two days for login cookies, one year for screen display preferences).
13. Embedded Content from Other Websites
Articles or pages on this site may include embedded content, such as videos or articles, which behaves as though the visitor has visited the original website. These websites may collect data about you or use their own cookies.
14. How Long We Retain Your Data
Comments and associated metadata are retained indefinitely. If you register on our site, personal information provided during registration is stored in your user profile. Registered users can view, edit, or delete their personal information, except for changing their username. Website administrators can also view and edit this information.
15. Your Data Rights
If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including data you’ve provided to us. You may also request the deletion of any personal data we hold, except data we are required to keep for legal or administrative purposes.